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Privacy Policy

Privacy Policy

Effective Date: July 2, 2026
Last Updated: July 2, 2026

 

920 Hospitality Group (“920 Hospitality,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, submit forms, sign up for updates, purchase tickets, make inquiries, or interact with our brands, venues, events, promotions, and digital platforms.

By using this website, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Event inquiry details

  • Reservation or booking requests

  • Job inquiry or employment-related information

  • Vendor, sponsor, or partnership inquiries

  • Messages submitted through website forms

  • Marketing preferences

  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website or link

  • General location information

  • Cookie and tracking data
     

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and messages

  • Provide information about our venues, events, brands, and services

  • Process event, vendor, sponsorship, or booking requests

  • Send marketing emails, SMS updates, promotions, and announcements

  • Improve our website, advertising, and customer experience

  • Analyze website traffic and campaign performance

  • Manage business operations and customer relationships

  • Protect our website, business, guests, employees, and legal rights

  • Comply with applicable laws and regulations
     

3. Email and SMS Marketing

If you provide your email address or phone number, you may receive updates, promotions, event announcements, or marketing messages from 920 Hospitality or its affiliated brands.

You can unsubscribe from marketing emails by using the unsubscribe link included in our emails. You may opt out of SMS messages by replying “STOP” or following the instructions provided in the message.

Message and data rates may apply. Opting out of marketing messages does not prevent us from contacting you about a specific inquiry, transaction, reservation, event issue, or business matter.
 

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising tools, and similar technologies to improve site performance, understand visitor behavior, and support marketing campaigns.

These technologies may be used by us or by third-party service providers, including website hosting platforms, analytics providers, advertising platforms, ticketing platforms, reservation platforms, and social media platforms.

You can adjust your browser settings to refuse or delete cookies. Some features of the website may not function properly if cookies are disabled.
 

5. Third-Party Services

We may use third-party platforms to help operate our website and business, including services for:

  • Website hosting

  • Online forms

  • Email marketing

  • SMS marketing

  • Analytics

  • Advertising

  • Ticketing

  • Reservations

  • Payment processing

  • Social media integrations

  • Customer relationship management

These third parties may collect, process, or store information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, platforms, or services.
 

6. Payment Information

If payments, deposits, tickets, reservations, or purchases are processed through our website or a third-party platform, payment information may be collected by a third-party payment processor. We do not directly store full credit card numbers or complete payment account details unless expressly stated at the time of collection.
 

7. Photos, Videos, and Event Media

Our venues and events may be photographed, filmed, or recorded for promotional, marketing, security, operational, or documentation purposes. By attending a 920 Hospitality venue or event, you acknowledge that your image, likeness, voice, or appearance may be captured in photos or videos and used in marketing, social media, websites, advertisements, or other promotional materials, unless prohibited by law.
 

8. How We Share Information

We do not sell your personal information in the traditional sense. However, we may share information with:

  • Affiliated 920 Hospitality brands and venues

  • Website, marketing, analytics, and advertising providers

  • Ticketing, reservation, and payment platforms

  • Vendors, contractors, consultants, and business partners

  • Legal, accounting, insurance, or compliance professionals

  • Law enforcement, regulators, or government authorities when required

  • Other parties when necessary to protect our rights, safety, property, guests, employees, or business operations
     

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, platform, transmission, or storage system is completely secure. We cannot guarantee absolute security of your information.
 

10. Data Retention

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, resolve disputes, comply with legal obligations, enforce agreements, and maintain records.
 

11. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, or restriction of certain personal information.

To make a privacy request, contact us at:

Email: info@920hospitalitygroup.com
Mailing Address: 7330 N 76th Street, Milwaukee Wisconsin 53223

We may need to verify your identity before processing certain requests.
 

12. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
 

13. Links to Other Websites

Our website may contain links to third-party websites, social media pages, ticketing platforms, reservation platforms, or other external services. We are not responsible for the content, security, or privacy practices of those third-party sites.
 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

 

15. Contact Us

For questions about this Privacy Policy or how we handle personal information, contact us at:

920 Hospitality Group
Email: [Insert contact email]
Phone: [Insert phone number]
Mailing Address: [Insert business mailing address]

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